Psychology of IAQ
Carl Grimes, CIEC
With increased public awareness and concern about exposures to toxins, mold, and even contaminated toys and food, the job of a public health practitioner and indoor environmental consultant has become even more difficult. No matter how well the situation begins it can quickly be made worse. Both building occupants and managers more easily feel outrage over their perceived mistreatment by the investigators and the decision makers.
The Psychology of IAQ will help you to understand why people react this way and what you can do to better manage expectations without compromising your obligations, scientific principles or appearing to practice medicine. This session has practical take home tips and measurement tools for field use, including:
§ Main sources of conflict,
§ Do’s and the don'ts,
§ Several models including measurement tools,
§ Effective resolution techniques,
§ How to be both sympathetic and directive.